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FREQUENTLY ASKED QUESTIONS:

Why do I have a balance due?

~ Your insurance may have assessed a co-pay, coinsurance, or deductible

~ Your insurance may not cover certain services

~ Your insurance may need additional information from you to process the claim

If you have questions about how your insurance processed your claim, please contact them directly at the number listed on the back of your insurance card.

What if I have been approved by AHCCCS since my visit?

~ Please contact a patient account representative at 520-381-0312 or 520-381-0317 as soon as possible if you have received AHCCCS coverage.

~ Proof of insurance is required and policy information is necessary to bill insurance.

Why don't I see my payment?

~ All patient payments are typically applied to the oldest unpaid date of service first. If a payment is received for a date of service after the statement is sent, that payment may not be reflected on this statement.

What other payment options are available?

~ Pay by phone: Call 520-350-7655.

~ Mail payments: Mail check or credit card payments to address listed on the front of this statement.

~ Pay in person at any of our locations (see website)

What if I cannot pay my bill in full?

~ We accept Care Credit for Dental & OB/Gyn Balances - Apply online at carecredit.com or call 1-800-365-8295

~ You may qualify for a Payment Plan. Contact one of our Patient Account Representatives at 520-381-0312 or 520-381-0317.

~ If you are unable to pay your bill in full: In order for either of these options to be considered in lieu of full payment, you must contact a patient account representative for pre approval.